Amanda has worked within the security industry for over 10 years, teaching and developing e-learning platforms for a number of international security companies. She joined ISC in 2007 and is responsible for project managing successful certification to the highest levels of quality assurance within the security industry. These include NSI (National Security Inspectorate) Guarding Gold, incorporating ISO 9001 and security industry British Standards, ACS (Approved Contractor Scheme) and the health & safety accreditation SAFEContractor.
Amanda is certified to the level of Lead Auditor ISO 9001:2008 and NVQ level 4 Further Education Teaching. She works closely with all departments, making recommendations for improvement to operational procedures and documentation. Amanda monitors the effectiveness of continual improvement of operations, by a process of internal audits and contract auditing to clients’ service levels agreements. She is also responsible for the development of internal Continual Professional Development courses and workshops.